Case studies
Useful technology, measured by what changed.
Detailed examples of AI agents, automation and digital platforms solving real operational problems, including the context, decisions and safeguards behind the result.
01From a manual Maps search to a print-ready review link.
An AI agent finds and verifies the correct Google Place ID for every incomplete item in an order, then prepares the direct review URL for printing.
Less repetitive lookup work, with ambiguous matches held for review.
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02Scaling digital commerce from £1.5m to more than £100m.
Technology, team and platform transformation that brought legacy systems together into one scalable customer experience.
A cloud-native commerce platform built for sustained growth.
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